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Order with complete confidence. We select and ship only the finest quality bulbs, plants, and trees. We pack them carefully to ensure they arrive safely. If you are not pleased with your purchase, please call us at (800) 552-9996 or email at service@Kvbwholesale.com and our Customer Service representatives will be happy to help you obtain a merchandise credit. Your order is important to us, and we want you, our customer, to be completely satisfied.