Due to the current situation we are all facing, our goal is to maintain excellent customer care while keeping our associates safe. We are currently working with limited staff so you may experience a delayed response to your email.
You may use our Chat feature to connect with one of our Customer Care Representatives if you need immediate assistance regarding your existing order such as, requesting to cancel your order, update a shipping address or update your credit card information.
We are working as quickly as possible to answer your email and calls. We appreciate your understanding and patience, and apologize for any inconvenience this may cause.
Frequently Asked Questions
Most of the information you need can be found on our web site.
See Frequently Asked Questions.
Contact Customer Service
If you can't find what you are looking for, please let us know. We'll be happy to help you in any way we can. You can email us at firstname.lastname@example.org
Please include the following information in your email:
Additional Contact Information:
K. van Bourgondien
PO Box 289
Cleves, OH 45002
Order Phone: 1-800-552-9996
Customer Service Phone: 1-800-552-9916
Customer Service Email: email@example.com
Have another question? Return to the Customer Service Help page or send an e-mail directly to Customer Service