Van Bourgondien

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Frequently Asked Questions

Can you send me shipping and handling information?
You may view our shipping and handling rates and information.
What is the status of my order?
Check the status of your order regardless of whether you placed your order online or over the phone.
What is your return policy?
View our return and replacement policy.
Mailing Address

P.O. Box 2000
Virginia Beach VA  23450-2000
USA

Orders
1-800-622-9997
Customer Service
1-800-622-9959
Fax
1-800-327-4268
Email

Emails are responded to within 2 to 3 business days

Our Order Department is open between 8:00am and 9:00pm, EST Monday thru Friday, and 9:00am and 3:00pm EST on Saturday. (Except major holidays)

If you are having trouble using a promotion code or source code, please include the code in your correspondence. We will make every effort to honor a legitimate code that is not being accepted by the web site.

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